dana55 Privacy Policy

This Privacy Policy describes how dana55 (accessible at dana55.vin) collects, uses, stores and protects the personal information of players based in Pakistan. It applies to all services available on the platform, including slots, fish games, sports betting on cricket, PSL, football and esports, and all associated account and payment services.

By registering an account on dana55 or continuing to use the platform, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your personal information as described here. This Policy should be read alongside the Terms and Conditions, which also govern your use of dana55.

If you have questions about this policy or how your data is handled, contact the dana55 support team at any time via live chat within your account or at [email protected].

Dana55 collects personal information in several ways — directly from you during registration and account use, automatically through your interactions with the platform, and in some cases from third-party payment processors during transaction verification.

Information You Provide Directly:

• Full name, date of birth and gender
• Email address and mobile phone number
• Residential address in Pakistan
• CNIC (Computerised National Identity Card) number and copies, when requested for identity verification
• Payment method details — JazzCash account number, Easypaisa number, Raast ID, bank account details or card information used for PKR deposits and withdrawals
• Any documents submitted for account verification (e.g., CNIC scan, bank statement, utility bill)
• Communications you send to support, including chat logs and emails

Information Collected Automatically:

• Device type, operating system and browser version
• IP address and approximate geographic location (city/region level)
• Pages visited, features used and time spent on the platform
• Login timestamps and session activity
• Game and betting history (game titles played, bet amounts, outcomes)
• Cookie identifiers and session tokens (see Section 7 on Cookies)

Every piece of information collected by dana55 is used for a specific, legitimate purpose. We do not use your data for anything beyond what is described below:

Dana55 does not use your personal data for automated decision-making that produces legal effects or similarly significant outcomes without human review.

Dana55 does not sell, rent or trade your personal information. We share data only in the limited circumstances described below, and only to the extent necessary for each purpose:

• Payment Processors: When you make a deposit or request a withdrawal in PKR, we share the minimum necessary data with your selected payment provider — JazzCash, Easypaisa, Raast, your bank or card issuer — to process that transaction.
• Identity Verification Services: To confirm your age and identity as required for responsible gaming compliance, we may share your submitted documents with a trusted verification service provider. These providers operate under strict data processing agreements.
• Game Providers: Third-party game studios and providers whose games appear on dana55 may receive anonymised session data necessary to run their games. They do not receive your personal identification details.
• Platform Security Partners: To detect and prevent fraud, we may share device and session data with security and anti-fraud technology partners.
• Legal Obligations: If required to do so by applicable law, court order or a legitimate request from a relevant authority, dana55 may disclose your information. We will only do so to the extent legally required.

All third parties who receive your data are bound by appropriate data processing agreements and are not permitted to use your information for their own purposes beyond the specific task they are engaged for.

Dana55 keeps your personal data for as long as your account is active and for a reasonable period afterwards, as described below:

• Active Account: Personal data, payment details and gaming history are retained throughout the lifetime of your active account to support account management, payment processing and responsible gaming monitoring.
• After Account Closure: Following account closure, we retain core account and transaction records for a period of up to five years. This is to maintain records of financial transactions in PKR, support dispute resolution and meet any applicable record-keeping obligations.
• Identity Verification Documents: Copies of CNIC and other verification documents are retained for the duration of your account and for up to five years after closure.
• Support Communications: Chat logs and email records are retained for up to two years after the conversation is closed.

After the applicable retention period, your personal data is securely deleted or anonymised. Anonymised data (where you can no longer be identified from it) may be retained for longer periods for statistical and platform improvement purposes.

Keeping your personal data secure is a genuine priority at dana55 — not just a policy commitment. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss or misuse:

• TLS Encryption: All data transmitted between your device and dana55.vin is encrypted in transit using Transport Layer Security (TLS). This protects your login credentials, payment details and personal data from being intercepted.
• Encrypted Storage: Sensitive data, including payment details and identity documents, is encrypted at rest in our secure storage systems.
• Access Controls: Access to personal data within dana55 is restricted to staff and systems that genuinely need it to perform their function. All internal access is logged and audited.
• Account Security: Your account is protected by a password that only you know. We strongly recommend using a strong, unique password and not sharing your account credentials with anyone.
• Fraud Monitoring: Our security systems monitor for unusual account activity, irregular login patterns and suspicious transaction behaviour, allowing us to flag and investigate potential breaches quickly.

Despite these measures, no online platform can guarantee absolute security. If you believe your account has been accessed without your permission, contact dana55 support immediately so we can take action to secure your account.

Dana55 uses cookies and similar technologies to keep the platform running smoothly for you. A cookie is a small text file stored on your device when you visit a website. Here is how we use them:

• Session Cookies: These keep you logged into your dana55 account as you navigate between pages. Without them, you would need to log in again on every page. Session cookies are deleted automatically when you close your browser.
• Preference Cookies: These remember your platform settings — such as language preferences and display choices — so you do not need to set them again on each visit.
• Security Cookies: Used to detect suspicious login activity, protect against cross-site request forgery (CSRF) and maintain the integrity of your authenticated session.
• Performance Cookies: These help us understand which parts of the platform are used most, how long pages take to load and where technical issues occur, so we can fix them. Data collected this way is aggregated and not tied to your identity.

Dana55 does not use third-party advertising cookies or allow ad networks to place tracking cookies on our platform. You can manage cookies through your browser settings, but disabling essential session cookies will affect your ability to log in and use the platform normally.

Dana55 respects your right to understand and control your personal data. As a registered player, you have the following rights regarding the information we hold about you:

• Right of Access: You can request a copy of the personal data dana55 holds about you at any time.
• Right to Correction: If any personal data we hold is inaccurate or out of date, you can ask us to correct it. You can update basic account details directly in your account settings, or contact support for other corrections.
• Right to Deletion: You may request that we delete your personal data. We will action this request subject to any retention obligations (for example, financial transaction records that must be kept for a defined period).
• Right to Restrict Processing: In certain circumstances, you can ask us to limit how we use your data while a query or dispute is being resolved.
• Right to Data Portability: You may request your personal data in a structured, commonly used format so it can be transferred or stored elsewhere.
• Right to Object: You can object to your data being used for specific purposes such as direct marketing. Dana55 does not send unsolicited marketing without consent, but you can opt out of any communications at any time.

To exercise any of these rights, contact dana55 support via live chat or email at [email protected]. We will respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before processing your request.

Dana55 is strictly an adult platform. We do not knowingly collect or process personal data from individuals under the age of 18. If you are under 18, you must not register an account, deposit funds or use any service on dana55.

If we discover or have reason to believe that an account holder is under 18, the account will be immediately closed, any deposits will be returned and all associated data will be handled in accordance with this Privacy Policy and our obligations under the Terms and Conditions.

If you believe a minor has registered on dana55, please notify our support team immediately so we can investigate and take appropriate action.

Dana55 may update this Privacy Policy from time to time to reflect changes in platform features, payment methods or applicable data protection practices. When we make meaningful updates, we will revise the "Last Updated" date at the top of this page.

For significant changes that affect how your data is used in a material way, we will notify active players via their registered email address or through a prominent notice within the platform before the change takes effect.

We recommend reviewing this page periodically so you are always aware of how your data is being handled. Your continued use of dana55 after a policy update constitutes acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise any of your data rights, please get in touch with the dana55 support team:

• Live Chat: Available 24/7 inside your dana55 account — the fastest way to reach us
• Email: [email protected]

When contacting us about a data matter, please clearly state the nature of your request — for example, "data access request", "data deletion request" or "correction of personal data" — so we can route your query to the right team without delay.

For general platform questions, bonus queries and account assistance, the FAQ page covers the most common topics and may have the answer you need right away.